Ask Jade is our weekly advice column for candle lovers, bath bomb fanatics, and jewelry gurus (and everyone else too!) who might have questions and advice about Jackpot Candles, lifestyle stuff, or whatever, Jade's got you covered :).

Do you have a question for Jade? Catch our Q&A's on instagram stories @JackpotCandles or email her at Jade@jackpotcandles.com for your chance to get featured!

Disclaimer: Jackpot Candles is only here to give you fun and helpful advice and information when it comes to anything candles, bath bombs and lifestyle. 

Hey Jade, 

My candles always get holes in them. How can I fix it??

Thanks,

Jamie B

Jade: Hi Jamie!

I think the holes you're referring to is what's called "tunneling." The wax will often burn down the middle leaving wax up the sides of the glass and a "tunnel" down the middle. Don't worry though, I'm going to tell you how you can prevent that from happening.

The wax in your candle has a sort of memory to it. Each time you burn your candle you want to make sure the entire top layer is melted all the way to the edge before you blow it out. This will keep the hot wax from collecting in the middle and creating a hole the next time you light it.

Already have a candle that's begun tunneling? If it's just a small bit of wax up the sides you can use a hair drier on the hottest setting to melt it down off of the sides. If that doesn't work or the tunneling on your candle is more severe, you can always try the foil tent method. You're going to make a little foil tent to top your candle, poke a hole in the top for smoke to escape, light your candle, and top it with the foil tent. The heat should cause the sides to warm and the wax to melt off into the rest of the candle. Always keep an eye on it while you're doing this, though, so it doesn't over heat!! The foil will be hot so use an oven mitt to take the foil off and blow out your candle. All fixed!

One last method and probably the safest would be to just pop your candle onto a candle warmer. It should warm the glass to the point that the wax melts off of the sides of your candle.

Love,

- Jade

Hey Jade, 

Why do you use soy wax in your candles?

Thanks, 
Gracie

Jade: Hey Gracie,

We get this question ALL the time and it's such a good one! I'm going to outline some of the benefits of soy candles below:

• Soy wax is all-natural - it's made from soybeans, paraffin is made from petroleum 
• There's less soot when burning a soy candle than a paraffin wax candle
• Soy wax releases fewer toxins - we love 
• Soy burns longer - more bang for your buck!
• Stronger fragrance delivery
• Soy wax supports American farmers

With all these huge benefits, we couldn't say no to using soy wax for the best candle experience for our customers.

Love,

Jade