Free Shipping on orders over $75

Free Shipping on orders over $75

0

Your Cart is Empty

Your Cart

×

Add a Mystery Candle Travel Tin
ONLY $9.95

In Crowd Membership FAQ

Logging In

Log into your account at www.jackpotcandles.com. The login email for your subscription is the same as the one used when checking out with the subscription product.

Updating Billing Information

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

Update Shipping Address

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.
 

Skipping a Delivery

Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

Cancelling a Subscription

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.

Subscribe