Free Shipping on USA orders over $50!

Shipping Policy

You will received an order confirmation following order placement. All orders are are processed following order placement; and are shipped out in the order they are received and based on order volume, excluding weekends and holidays.

Shipping Address

Make sure to provide precise city, state, and zip code information. Remember to spell out the city to which you are shipping the order. Many times abbreviations, misspellings, and other typos can result in errors in this section.

Shipping Methods and Costs

All domestic U.S. order sub totals over $50 ship for free via UPS. Standard Shipping fees are a flat $7.95. Packages are shipped via USPS Priority Mail for a Flat Shipping Rate of $15.95 and for an estimated delivery time within 2-3 days based on time of year and shipping provider package volume. We currently ship to locations within the United States including PO Boxes, to one address per order. We unfortunately we do not ship Internationally at this time.

International Shipping

We currently offer shipping to international addresses. International Customers are responsible for shipping charges as well as duty and custom taxes. The Free Shipping offer is not applicable to International ship to addresses.

Order Tracking

You can directly to www.ups.com to track your order. It may take up to 24-48 hours following shipment before your tracking information is updated.

If you require any assistance, please contact our customer service department, during standard business hours, Monday through Friday from 9am to 5pm EST Toll Free at 1-800-248-0356 or email us at help@jackpotcandles.com.

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